When you subscribe, Exam Pal collects the following data:
Private Subscriptions (adults purchasing on the behalf of children): First Name, Last Name and Email Address
School Subscriptions: First Name and Last Name of each user along with the School Name.
Tutor Subscriptions: First Name and Last Name of each user including the Tutor.
Exam Pal may also receive your data from the following sources:
Contact form: If you use the contact us form on the contact page, you will provide your name and email address. This information is only used to contact you back to answer your query and the data will not be stored outside of the SMTP servers used for receiving and sending emails.
You directly provide Paypal with most of the data we collect. We collect data and process data when you pay for the subscription using Paypal. Payment of all orders are processed by PayPal. We do not receive or store any credit/debit card or additional data that you may provide to PayPal in order to make payment and complete checkout.
Data for a school is provided directly by the school.
Data for a tutor is provided directly by the tutor.
Data is collected when a user completes a test. This data is used solely to show the score for a test. We do don't use this data for any purpose other than to display for the user for the purpose to to track progress. Tutors and Schools have access to this data for the subscriptions they purchase.
Exam Pal collects your data for the purpose so that we can process your order and manage your account.
Exam Pal securely stores your data with our website hosting company. We keep this data until your subscription ends. Once the subscription ends, all the data is deleted.
We do not send any marketing material to our users.
We respect the privacy of all of our users, and we do not publish details of any of our users, tutors or schools on our social media pages for marketing purposes or for any other purpose.
Exam Pal would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request a copy of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that Exam Pal correct any information you believe is inaccurate. You also have the right to request Exam Pal to complete the information you believe is incomplete.
The right to erasure - You have the right to request that Exam Pal erase your personal data, under certain conditions. If you would like your acccount erased, please email firstname.lastname@example.org and we will do this.
The right to restrict processing - You have the right to request that Exam Pal restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Exam Pal processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that Exam Pal transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: email@example.com
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The following kinds of cookies may be used on this website:
Session cookies: These enable us to keep track of your movement from page to page and store your selections so you do not get asked repeatedly for the same information. They allow you to proceed through many pages of the site quickly and easily without having to authenticate or reprocess each new area you visit.
Google Cookies: Exam Pal uses Google Analytics to track user interaction. We use this data to help let us know which pages our users are interacting to help improve the customer experience. No data from Google Analytics identifies the user to Exam Pal. Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website.
Social Media Cookies:We may use various social media and other third party features on our website including the "Like" button from Facebook and embed button from YouTube. These features may involve the relevant companies using cookies or linking your visit with cookies previously placed by them on your computer in order for them to collect information relating to your visit to our website or your interaction with their services or otherwise.
Email us at: firstname.lastname@example.org
Should you wish to report a complaint or if you feel that Exam Pal has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office. Visit https://ico.org.uk/